Website Support & Maintenance
Emergency Help, Anytime
When something breaks, we’ll step in fast to get you back online.
Proactive Security & Updates
Monthly updates, patches, and monitoring keep threats and compatibility issues at bay.
Confidence & Peace of Mind
Rest easy knowing experts are watching over your site, even when you're off the clock.
Room to Grow
Need a new feature or enhancement? Our developers are ready to build what's next.
Domain Support
Assistance with DNS management and domain transfers when needed.
Hosting Recommendations
We have multiple partners that we work with and can help find the best solution for your needs.
How it Works
With us, you won’t just get problems fixed—you’ll gain a partner who’s watching out for your website’s long-term health.
Reach Out
Whenever an issue comes up—whether it’s an emergency, a security concern, or a request for new functionality—simply submit a support ticket or give us a call.
Quick Response
Our developers review your request promptly, assess the situation, and determine the best solution to get your site back on track or moving forward.
Problem Solved
We take care of the fix, update, or enhancement efficiently and keep you informed along the way. You’ll receive a summary of what was done so you’re always in the loop.
Support FAQs
What types of website issues can you help with?
We can assist with urgent fixes (like downtime or broken functionality), security issues, updates, backups, server optimizations, and even adding new features to your site.
What is included in the Peace of Mind Plan?
The plan covers monthly updates, security patches, server optimizations, backup checks, and domain assistance—all designed to keep your site secure, stable, and up to date.
Can My Company Use the Support Team If You Didn't Build the Site?
We support a wide range of platforms and codebases. Whether it’s WordPress, Drupal, or a custom CMS, we’ll get to know your site and get you the help you need fast.
Will this service completely prevent my website from being hacked?
While no service can guarantee 100% protection, regular updates and monitoring significantly reduce your risk and keep your site much safer from threats.
How do I request support when I need it?
Simply submit a support ticket or call us anytime—whether it’s an emergency or a request for updates. We’ll review your request and get to work quickly.
Experience You Can Rely On
Our support team is made up of seasoned developers who’ve seen (and fixed) it all. From complex integrations to urgent bug fixes, we bring decades of combined experience to every ticket. Whether your site was built by August Ash or not, you’ll work directly with experts who know how to keep your digital presence secure, fast, and running smoothly.
100+
Years Collective Experience
We engineer measurable growth through the design, development, and support of complex websites and digital marketing strategies.
16+
Capabilities
We engineer measurable growth through the design, development, and support of complex websites and digital marketing strategies.
18
Employees
We engineer measurable growth through the design, development, and support of complex websites and digital marketing strategies.
160+
Clients
We engineer measurable growth through the design, development, and support of complex websites and digital marketing strategies.
Daniel Thorberg
Adam Cornell
Peter McWilliams
Cyle Carlson
Josh Johnson
Jacob Weber III
Dane Petersen
